A full job description including typical tasks, skills and knowledge for this position is available on the Connecticut Department of Labor’s Computer User Support Specialists web page.
According to the Connecticut Department of Labor (DOL), the 2016 average entry-level wage for Computer User Support Specialists is $18.23 per hour.
Basic Windows familiarity and keyboard and mouse skills.
Why pay for expensive upgrades when you can learn how to do them yourself? Practice installations in a hands-on workshop with real parts. Learn how to configure drivers and troubleshoot your Windows operating system. Discover how to add new peripherals, including printers and scanners. Additional topics include troubleshooting basics, researching errors online, hardware trends, buying a new PC (pre-built vs. custom). Additionally, viruses, spyware, surge protectors, and backups will be discussed. The course is appropriate for the beginner through intermediate PC user. Registered students are eligible for free Windows software.
This course meets once a week for two weeks, 12 hours total.