In today’s fast-paced, technology-driven workplace, administrative support professionals are highly valued members of any organization. They must use technology to originate, access, manage and manipulate information. In addition, they function independently in initiating office communications, accessing and tracking records and information, and problem-solving the various details of the day-to-day office operations. As contributing members of management teams, administrative professionals must assume a high level of responsibility and work independently to exercise initiative and judgment and to adapt to new technologies and procedures.
MCC’s Office Option, Business Office Technology, associate degree program provides students with the skills necessary to excel in this rapidly changing and challenging office environment. Students will become skilled in keyboarding, word processing, business and computerized communication, and office applications and procedures.
The national and local job market continues to be promising for students pursuing a career in administrative support. Graduates of this program have gained employment in a variety of administrative support settings throughout the local communities of Greater Hartford and Greater Manchester. Graduates have recently been placed in positions at our own institution, other colleges and universities, insurance carriers, elementary and secondary schools, construction companies, municipalities, home health and social organizations, etc.
Upon completion of this degree, graduates gain direct entry into the local general administrative support job market in such positions (titles vary depending on the organization) as:
- Executive Assistant
- Administrative Assistant
- Project Coordinator/Project Assistant
- Administrative Specialist/Associate
- Program Assistant
- Accounting Clerk
- Office Manager
- Office Clerk
- School Secretary
- Educational Assistant
- Sales/Marketing Assistant
- Human Resources Assistant
- Customer Service Representative
- Property Management Assistant
- Mortgage Assistant
- Claims Processor
- Data Entry Verification Specialist
On the Web
These web sites provide additional information on this field:
- Association of Executive and Administrative Professionals
- International Association of Administrative Professionals
- American Society of Administrative Professionals
- Microsoft Learning Site
- The Emily Post Institute
- Connecticut Department of Labor, Labor Market Information
- United States, Bureau of Labor Statistics, Occupational Outlook Handbook
This certificate program is recommended for students interested in upgrading their skills to become more marketable in an increasingly technological work environment. Coursework focuses on business communications and computer applications providing students with the skills necessary to secure entry-level administrative employment opportunities.