Withdrawal and Refund Policies

It is the responsibility of each student to know and comply with the withdrawal policies and deadlines. Ignorance of policies or deadlines cannot be used as justification for a refund.

General Fund Courses: 15 Weeks

See the Important Dates page in the Enrollment Guide for the exact dates these milestones occur.

Withdrawal Policy

Prior to the 1st day of the semester Students may withdraw from courses online or submit the Add/Drop Request to the Registrar’s office. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
First 14 calendar days of the semester Students must complete an Add/Drop Request and submit it to the Registrar’s office. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
15 days up to 2/3 of the semester Students must obtain a withdrawal form from the Registrar’s office. Grades for courses from which a student withdraws will be recorded as “W” at the end of the semester.
After official withdrawal date (last 1/3 of the semester) Students must obtain an Instructor Approval Course Withdrawal form from the Registrar’s office or academic division offices.* Grades for courses from which a student withdraws will be recorded as “W” at the end of the semester.

*A request for a withdrawal after the official withdrawal date does not guarantee an approval. This form must be approved by the instructor and returned to the Registrar’s office by the last day of classes.

Refund Policy

Prior to the 1st day of the semester 100 percent refund of tuition, and supplemental and material fees No refund of college service, student activity and clinical fees*.
First 14 calendar days of the semester 50 percent refund of tuition, and supplemental and material fees No refund of college service, student activity and clinical fees*.
15 days or later No refund of tuition, and supplemental and material fees No refund of college service, student activity and clinical fees*.

*Students may request a full refund of the clinical fee if they drop out of an allied health program entirely or are not enrolled in any credit courses at the end of the add/drop period.

Once the semester starts, students are advised to consult with their academic advisor before making changes, or contact Advising and Counseling Services.

Students who register after the drop for non-payment deadline will not be dropped for non-payment. Students will incur a financial obligation to the college if payment is not received or if they do not withdraw prior to the course withdrawal/refund deadline. The student will be charged for the class even if he/she never attends class meetings.

Credit Extension Courses: 3-, 6-, 8- and 12-Week Accelerated Courses

See the Important Dates page in the Enrollment Guide (fall, spring) and the Summer Session and Winter Intersession Catalogs for the exact dates these milestones occur.

Withdrawal Policy

Up to the end of the last business day prior to the first day of the course Students may withdraw from courses online prior to the start of the session or visit the Registrar’s office for assistance prior to the first day of the class. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
First class meeting day up to 2/3 of the session Students can withdraw online or  obtain a withdrawal form from the Registrar’s office. Grades for courses from which a student withdraws will be recorded as “W” at the end of the session.
After official withdrawal date* (last 1/3 of the session) Students must obtain an Instructor Approval Course Withdrawal form from the Registrar’s office or academic division offices.* Grades for courses from which a student withdraws will be recorded as “W” at the end of the session.

*A request for a withdrawal after the official withdrawal date does not guarantee an approval. This form must be approved by the instructor and returned to the Registrar’s office by the last day of classes.

Refund Policy

Up to end of the last business day* prior to the first day of the course 100 percent refund of tuition, and supplemental and material fees No refund of college service and student activity fees.
First class meeting day or later No refund of tuition, and supplemental and material fees No refund of college service and student activity fees.

* Requests must be made by Friday for courses starting Saturday-Monday

Additional Refund Policies for General Fund and Credit Extension Courses

Tuition and fees post to a student’s account automatically when the student registers for a course. It is the student’s responsibility to formally drop a course.

If the college cancels a course, the student will automatically be granted 100 percent adjustment of associated charges except the application fee.

Tuition cannot be transferred to other semesters.

Other non-refundable fees include:

  • Application Fee
  • Installment Plan
  • Late Payment
  • Transportation Fee (Fall and Spring Semesters)

It is also important to note:

  • Failure to attend a class does not relieve the student of financial responsibility for a course.
  • Refund policies assume that all charges have been paid in full prior to drop/withdrawal. In some cases, an account adjustment may not entitle a student to an actual refund.
  • Students are required to officially drop class(es) by the official deadline published each semester in the Enrollment Guide for fall and spring classes, and in the Summer Session and Winter Intersession Catalogs. If you do not drop a course within the allowable drop period, you are still obligated to pay for the course, whether or not you attend; the college does not automatically drop students from courses because they do not attend.
  • Deadlines for credit extension sessions are based on the start date of courses and are adjusted appropriately.
  • Refund/returns of Title IV funds are made in accordance with applicable federal rules and regulations that take precedence over college refund policies.
  • Students receiving financial aid must consult with the Financial Aid office before dropping or withdrawing

Credit-Free Courses

Withdrawal Policy 

Up to the end of the last business day* prior to the first day of the course Students must submit a written request to the Registrar’s Office by the end of the last business day before the first class meeting or prior. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.


Refund Policy

Up to the end of the last business day* prior to the first day of the course 100 percent refund of tuition
First class meeting or later No refund of tuition

* Requests must be made by Friday for courses starting Saturday-Monday

The withdrawal and refund policy for the motorcycle safe riding program can be found at www.manchestercc.edu/motorcycle.

Refund Appeal Policy

In the event a student experiences extraordinary circumstances that necessitates their withdrawing from a course beyond the allowable drop period, a refund appeal must be submitted within 10 calendar days from the start of the class to be considered. After the 10-day extension, no refunds will be issued regardless of the circumstances.

Appeals will only be considered for the following extraordinary circumstances:

  • severe illness or medical emergency (a doctor’s note is required)
  • military transfer (a copy of the transfer orders is required)
  • administrative error (documentation required to support request).

The circumstances that will not be considered include:

  • change of employment situation
  • misunderstanding of start date or dates of class and/or lack of knowledge of policies and deadlines
  • misunderstanding of registration process
  • inability to transfer course
  • normal illness
  • transportation issues
  • childcare issues
  • poor decision or change of mind by student regarding course selection
  • dissatisfaction with course content or instructor
  • conditions of chronic illness or other medical/health conditions that remain unchanged and were known to the student at the time of registration

To request an exception to the Refund Policy:

  • Read the Refund Appeal Policy and determine if you meet the guidelines.
  • If you meet the guidelines, be sure to withdraw from course(s) prior to submitting an appeal.
  • If you are receiving financial aid, consult with the Financial Aid office before withdrawing from class.
  • Complete the Refund Appeal form; provide all information requested and attach supporting documentation. Forms without documentation will not be considered.
  • Sign, date and submit the form in person to the Registrar’s Office, SSC L157, or mail to Refund Appeals Committee, Registrar’s Office MS #13, Manchester Community College, P.O. Box 1046, Manchester, CT 06045-1046.

No telephone requests for refunds will be taken. After 10 days, appeals will not be considered, regardless of the circumstances a student may experience.

The Refund Appeals Committee meets twice per month. A written response will notify the student of the outcome. All decisions of the Refund Appeals Committee are final.