Withdrawal and Refund Policies

It is the responsibility of each student to know and comply with the withdrawal policies and deadlines. Ignorance of policies or deadlines cannot be used as justification for a refund.

General Fund Courses: 15 Weeks

See the the exact dates these milestones occur on the Registrar’s office web page.

Note: Students may drop courses through the census date (by the end of business day); courses dropped during this period will not appear on a transcript. Courses can only be added up to calendar day seven of a full, 15-week term.

Withdrawal and Refund Policy for General Fund: 15-week Term

Prior to the start of  the term through calendar day seven of the term: 100% of tuition and fees will be refunded Students may drop from courses online or submit the Add/Drop Request and submit it to the Registrar’s office. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
Between calendar day eight and census (20% of the term):100% of tuition and fees will be refunded.  For students that drop a course during this period, a ‘late drop’ fee will be assessed at $50 per course Students may drop form courses online or complete an Add/Drop Request and submit it to the Registrar’s office. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
After census and until 80% of the term: drops are considered a course withdrawal.  No tuition or fees will be refunded. Students can withdrawal online or  complete a withdrawal form from and submit it to the Registrar’s office. Grades for courses from which a student withdraws will be recorded as “W” at the end of the semester.
No course withdrawals will be accepted once 80% of the semester has passed. For a typical 15-week term, 80% of the term is considered the last day of the twelfth week of the term. A student may appeal the course withdrawal deadline due to mitigating circumstances.

*A request for a withdrawal after the official withdrawal date does not guarantee an approval.                  *Clinical fee refund of an allied health program is the same as tuition.

Once the semester starts, students are advised to consult with their academic advisor before making changes, or contact Advising and Counseling Services.

Students may incur a financial obligation to the college if payment is not received or if they do not drop prior to the course refund deadline.  As always, check with Financial Aid before making adjustments to your course schedule, as it may negatively impact your aid.

Accelerated Terms, Summer Session and Winter Intersession

Note: Students may drop a course through the first 20% of an accelerated term; courses dropped during this period would not appear on a transcript.  Courses can only be added up to the first 10% of the accelerated term.

See the Summer and Winter Courses page for more information.

Withdrawal and Refund Policy For Accelerated Terms

Prior to the start of the term through 10% of the term length; 100% of tuition and fees will be refunded. Students may drop from courses online or submit the Add/Drop Request and submit it to the Registrar’s office. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
Between 10% of the term length and 20% of the term length: 100% of tuition and fees will be refunded.  For students that drop a course during this period, a ‘late drop’ fee will be assessed at $50 per course. Students may drop from courses online or submit the Add/Drop Request and submit it to the Registrar’s office. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.
After 20% of the term length through 80% of the term: drops are considered a course withdrawal and will be noted s a “W” on the transcript. No tuition or fees will be refunded. Students can withdrawal online or fill out a withdrawal form and submit it to the Registrar’s office. Grades for courses from which a student withdraws will be recorded as “W” at the end of the session.

No course withdrawals will be accepted once 80% of the accelerated term has passed. For accelerated terms, 80% is considered the last day of the business week of the period.  A student may appeal the course withdrawal deadline due to mitigating circumstances.

As always, please check with Financial Aid before making adjustments to you course schedule, as it may negatively impact your aid.

Refunds to Veterans
Students entering the armed services; being relocated by the military; or deployed, before earning degree credit will have 100% of term charges cancelled upon submitting notice in writing and a certified copy of enlistment papers.

Important
Tuition and fees post to a student’s account automatically when the student registers for a course. It is the student’s responsibility to formally drop a course.

If the college cancels a course, the student will automatically be granted 100 percent adjustment of associated charges except the application fee.

Tuition cannot be transferred to other semesters.

Other non-refundable fees include:

  • Application Fee
  • Installment Plan
  • Late Payment
  • Transportation Fee (Fall and Spring Semesters)

It is also important to note:

  • Failure to attend a class may result in being dropped for non-participation
  • Refund policies assume that all charges have been paid in full prior to drop/withdrawal. In some cases, an account adjustment may not entitle a student to an actual refund.
  • Students are required to officially drop class(es) by the official deadline. If you do not drop a course within the allowable drop period, you may still obligated to pay for the course, whether or not you attend;
  • Deadlines for accelerated sessions are based on the start date of courses and are adjusted appropriately.
  • Refund/returns of Title IV funds are made in accordance with applicable federal rules and regulations that take precedence over college refund policies.
  • Students receiving financial aid must consult with the Financial Aid office before dropping or withdrawing

Non-Credit Courses

Withdrawal Policy

Up to the end of the last business day* prior to the first day of the course. Students must submit a written withdraw/refund request to CEinfo@manchestercc.edu by the end of the last business day before the first class meeting or prior. Courses that a student drops will be removed from the student’s schedule and will not appear on his/her transcript.

Refund Policy

Up to the end of the last business day* prior to the first day of the course. 100% refund of tuition
First class meeting or later No refund of tuition

* Refund requests must be made by 5 p.m. Friday for courses starting Saturday through Monday

The withdrawal and refund policy for the motorcycle safe riding program can be found at www.manchestercc.edu/motorcycle.

Refund Appeal Policy

The policies and procedures for the refund appeals process take effect for the Summer 2021 semester.

Overview

Common policies and procedures will be implemented across the twelve Connecticut State Community Colleges to ensure that students are treated equitably across each of the colleges.
This process includes the following:

  • A single Refund Appeals Form for use at each college,
  • A single Refund Appeals Committee to review appeals,
  • Common criteria for consideration in the review process,
  • Common timeframe for students to submit appeals,
  • Common practice for retaining documentation when the appeal is received.

Consideration for Appeals

Appeals must fall under one of the following categories to be considered by the Refund Appeals Committee:

  • Documented medical emergency
  • Documented personal emergency
  • Documented military relocation or deployment
  • Incorrect advisement for the program of study

Appeals Process

All appeals must include the Refund Appeal Form (also available from Registrar’s and Bursar’s offices). The form includes instructions for submitting an appeal, and any relevant information regarding notification to the student of the outcome.

Each appeal must contain supporting documentation to substantiate the appeal. This may include:

  • A medical professional’s note
  • Hospital discharge documentation
  • Obituary or death certificate
  • Military deployment
  • Other documentation on a case-by-case basis

Timeframe to Appeal

Appeals are expected to be submitted during the term for which the appeal is being made.