New Student Orientation FAQ

For additional assistance, contact CTState Student Onboarding.

How to I access the New Student Online Orientation?

  • Click on the link provided and get started.
  • You must make sure you have successfully logged into myCommNet. You will then be
    able to log into the New Student Online Orientation using the same login you use for
    myCommNet.

Who has access to the New Student Online Orientation?

  • All students accepted for Fall 2022 and beyond.

When can I access the New Student Online Orientation?

What is the estimated completion time?

  • 30–45 minutes to fully complete.

 I did not setup or log into myCommNet yet; can I still access the New Student Online
Orientation?

I am a transfer or readmit student, do I need to complete the New Student Online
Orientation?

  • Yes, all students accepted for the Fall 2022 semester and beyond are encouraged to
    complete the online orientation fully.

Does the New Student Online Orientation have closed captioning?

  • Yes. closed captioning is available in both English and Spanish.

What is the deadline to complete the New Student Online Orientation?

  • You are encouraged to complete the New Student Online Orientation by September
    1.

Do I receive anything after completing the New Student Online Orientation?

  •  Yes, you will receive a Certificate of Completion emailed to your college email
    address. You are also automatically entered into a CT State Community College
    giveaway with a chance to win a bookstore voucher, swag bag and more.

10. What if I can’t finish the New Student Online Orientation in one sitting?

  • That’s okay! You can complete the New Student Online Orientation at your own pace.
    It typically takes 30 to 45 minutes to complete fully.

Can I complete this on my cell phone or other mobile device?

  • Yes, the New Student Online Orientation is accessible on all mobile, tablet and
    computer devices.

 What do I do if I am unable to access the New Student Online Orientation?

  • First, determine if you can log into the CSCU Login Portal. If you are unable to log into
    the CSCU Login Portal contact CSCU IT Support at
    o If you are experiencing technical difficulties within the orientation platform email: CTStudentOnboarding@ct.edu and include:.1. First and Last name
    2. Student Banner ID number
    3. Contact Number

What if the New Student Online Orientation platform does not pick up where I last left
off?

 What if I am unable to download my Certificate of Completion?

  • First try clicking on the Certificate tab found on the orientation dashboard. Click on
    “View Certificate”.

For additional assistance click on the “Ask A Question” tab, select the online support icon
within the orientation dashboard or email CT-StudentOnboarding@ct.edu.