A+ Certification

A + Certification

 

Job Description 

A+ training and certification are generally considered an initial step in being considered for IT employment. People with A+ Certification may work as Computer User Support Specialists to provide technical assistance to computer users, answer questions or resolve computer problems for clients in-person, via telephone or electronically. They may also provide assistance concerning the use of computer hardware and software.

A full job description including typical tasks, skills and knowledge for this position is available on the Connecticut Department of Labor’s Computer User Support Specialists web pageComputer User Support Specialists Job Description

Employment Outlook       

According to the Connecticut Department of Labor, the 2018 average entry level wage for Computer User Support Specialists is $18.91 per hour.

Admission Requirements

Prerequisite: A basic knowledge of computer hardware and computer operating systems is recommended.

Please Note: For a student to become A+ Certified, they are required to take two exams; the 220-1001 and the 220-1002. Manchester Community College runs the course as two separate courses; 220-1001 Exam Preparation and the 220-1002 Exam Preparation.

A+ 220-1001 Exam Preparation

Program Description

CompTIA A+ Certification validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors, and resellers. The first required A+ exam, CompTIA A+ 220-1001, measures necessary competencies for an entry-level IT professional. This course will prepare you for the CompTIA A+ 220-1001 certification exam. Get the skills and knowledge necessary to install, build, maintain, and configure personal computers, laptop computers, and printers. You will also learn the principles of physical and TCP/IP networks and operational and professional procedures. Required program material is included in course fee. The cost also includes the electronic texts, hands-on labs and practice exams for both the 1001 and 1002 exams. The A+ 220-1001 or A+ 220-1002 exams are not included in the cost of the course. Students must schedule these exams at a certified test center for an additional fee of $205 per exam and pass both the 220-1001 and 220-1002 exams to be certified. The course instructor will inform students about the exam application process. A+ test centers can be found at www.prometric.com. Registered students are eligible to receive free Windows software.

Time Commitment

This course meets once a week for Six weeks, 36 hours total.

Payment Information

Course Fee: $900.00

The course fee includes the required CompTIA A+ Complete Study Guide: Exams 220-1001 and 220-1002. The curriculum includes the electronic texts, hands-on labs and practice exams for both the 901 and 902 exams.

Exam Fee: $219 (for A+ 220-1001 exam only)

Students must schedule these exams at a certified test center for an additional fee of $219 per exam and pass both exams to be certified. There is a test center located in Glastonbury, Connecticut. For a complete list of all A+ test centers please visit www.prometric.com.

A+ 220-1002 Exam Preparation

Program Description

This course will prepare you for the second required CompTIA A+ 220-1002 certification exam. CompTIA A+ 220-1002, covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing, operational procedures and the basics of networking and security/forensics. In this course, students will learn the skills and knowledge necessary to install, configure and maintain devices, PCs, and software for end users, while properly and safely diagnosing, resolving, and documenting common hardware and software issues. Students will also learn the principles of physical and TCP/IP networks and operational and professional procedures and understand the basics of virtualization, desktop imaging, and deployment. Lastly, students will learn to assemble components based on customer requirements, apply troubleshooting skills, and how to provide appropriate customer support. Required program material is included in course fee. The cost also includes the electronic texts, hands-on labs and practice exams for both the 1001 and 1002 exams. The A+ 220-1001 or A+ 220-1002 exams are not included in the cost of the course. Students must schedule these exams at a certified test center for an additional fee of $205 per exam and pass both the 220-1001 and 220-1002 exams to be certified. The course instructor will inform students about the exam application process. A+ test centers can be found at www.prometric.com. Registered students are eligible to receive free Windows software.  Prerequisite: A+  220-1001 Certification Prep, equivalent training, or contact Bruce Manning at bmanning@manchestercc.edu.

Time Commitment

This course meets once a week for five weeks, 30 hours total.

Payment Information

Course Fee: $900.00

The course fee includes the required CompTIA A+ Complete Study Guide: Exams 220-1001 and 220-1002.  The curriculum includes the electronic texts, hands-on labs and practice exam for the 902 exam.

Exam Fee: $219 (for A+ 220-1002 exam only)

Students must schedule these exams at a certified test center for an additional fee of $219 per exam and pass both exams to be certified. There is a test center located in Glastonbury, Connecticut. For a complete list of all A+ test centers please visit www.prometric.com.

Easy Ways to Register for A+ 220-1001 Exam Preparation or A+ 220-1002 Exam Preparation

Registration Information »

More Information

For more information about upcoming Computer Technology classes, please see the “Computer Technology” section of the latest Credit-Free Catalog or contact the Continuing Education Computer Coordinator.

Manchester Community College
Credit-Free Programs
Bruce Manning
Continuing Education Computer Coordinator
860-512-2808