Computer Skills Training- For Employers

When It’s Time for a Reboot

Your employees will increase their productivity when they possess the skills needed to navigate and maneuver through today’s powerful software packages.

Here are some of our most popular computer courses, along with course descriptions:

Quickbooks

Discover the most effective methods for accomplishing essential business tasks and customizing QuickBooks. We will explore best practices for tracking finances; managing payroll; processing invoices; controlling inventory; managing sales and expenses; and maximizing the software’s other features. Topics include getting started; how to properly set up your accounts, customers, jobs, and invoice items quickly; following the money; how to track everything from billable time and expenses to income and profit; keeping your company financially fit with methods to examine budgets and actual spending, income, inventory, assets, and liabilities; spending less time on bookkeeping and learning how to use QuickBooks to create and reuse bills, invoices, sales receipts, and timesheets; finding key info fast using QuickBooks’ search and find functions, as well as the vendor, customer, inventory, and employee centers; exchanging data with other programs, moving data between QuickBooks, Microsoft Office, and other programs.

Solidworks

Learn computer-based design using SolidWorks parametric 3D Computer-Aided Manufacturing (CAM) software. The course focuses on parametric modeling topics, including design intent and process, sketching techniques, model development techniques, process-specific modeling, design changes, editing models, patterning and assembly techniques. Students will participate in mostly individual and some group design projects as appropriate. Instructor provides handouts.

A+ Certification Preparation

Time to roll up those sleeves and dive inside your personal computer. This course teaches you about the hardware common to virtually every computer, including microprocessors, RAM, power supplies, motherboards, BIOS, CMOS, the expansion bus, floppy drives and hard drives. You’ll learn how things work, how to configure everything and how to troubleshoot in real-world environments. This course gives you the knowledge upon which you’ll base the rest of your A+ certification studies and helps you to take that first step to becoming a PC hardware technician.
Administering Windows Server 2012: Certification Preparation

This exciting new course covers all the major skills needed to administer Windows Server 2012. Student training for this course will concentrate on the following areas: Configuring and Troubleshooting Domain Name System, Maintaining Active Directory Domain Services, Managing User and Service Accounts, Implementing a Group Policy Infrastructure, Managing User Desktops with Group Policy, Implementing Remote Access, Installing, Configuring, and Troubleshooting the Network Policy Server Role, Implementing Network Access Protection, Optimizing File Services, Configuring Encryption and Advanced Auditing, Deploying and Maintaining Server Images, Implementing Update Management, Monitoring Windows Server 2012. Prerequisite:  Basic knowledge of windows operations.  A+, Network + and an understanding of TCPIP is recommended. Curriculum and virtualization labs are included in the cost of the course and will provide a secure environment in which the students can learn.

ITIL Foundation Overview

ITIL is a public framework that describes Best Practice in IT service management. It provides a framework for the governance of IT, the ‘service wrap’, and focuses on the continual measurement and improvement of the quality of IT service delivered. Some of these benefits include increased user and customer satisfaction with IT services and  improved service availability, directly leading to increased business profits and revenue, improved time to market for new products and services, improved decision making and optimized risk. The Foundation level is the entry-level qualification which focuses on knowledge and comprehension of the key elements, concepts and terminology used in the ITIL service life cycle, including the links between life cycle stages, the processes used, and their contribution to service management practices.

Mastercam Associate Certification Preparation

Mastercam University is self-paced, online video training. It is available 24/7 and can be purchased through MCC. Learn all the tips and tricks from an experienced corporate Mastercam trainer. Online Mastercam University classes can be used to prepare you for the official Mastercam Associate certification, or this training can be used to supplement your existing manufacturing skills.

Network+ Certification Preparation

The Network+ certification is the standardized internationally recognized credential for people who are striving to become network professionals. This course provides professionals with a structured setting in which to review CompTIA’s Network+ certification examination. Required text: CompTIA Network+ Certification, Exam N10-005 + CertBlaster Student Manual, Axzo Press (ISBN 9781426006081), available at MCC Bookstore for approximately $64. Certification testing is done through an authorized CompTIA Network+ testing center, such as Prometric (www.prometric.com). Prerequisite: Knowledge of hardware and Windows; students should have 9-12 months of experience in the IT support industry.

Security+ Certification Preparation

CompTIA Security+ (Exam SY0-401) is the primary course you will need to take if your job responsibilities include securing network services, devices, and traffic in your organization. You can also take this course to prepare for the CompTIA Security+ certification examination. In this course, you will build on your knowledge of and professional experience with security fundamentals, networks, and organizational security as you acquire the specific skills required to implement basic security services on any type of computer network.
Server Virtualization with Windows Server Hyper-V and System Center: Certification Preparation

This course aligns with skills required for the Microsoft Certified Associate certification. The skills covered in this course include evaluating the environment for virtualization; installing and configuring Hyper-V; create and configure virtual machine (VM) settings; configure dynamic memory; configure smart paging; configure Hyper-V virtual switches, Optimize network performance, Configure MAC addresses, Configure network isolation; configure synthetic and legacy virtual network adapters; configure and manage virtual machine high availability; implement a server virtualization infrastructure; and monitor and maintain a server virtualization infrastructure. Required Text: Included in course fee (electronic purchase). Prerequisite: Solid knowledge of hardware and operating systems required. A+ and Network+ certification strongly recommended.

VMWare vSphere 5.5 with ESXi and vCenter: Certification Preparation

This powerful 5-day class is an intense introduction to virtualization using VMware’s vSphere™ 5.5 including VMware ESX™ 5.5 and vCenter™. Assuming no prior virtualization experience, this class starts with the basics and rapidly progresses to more advanced topics. More than 40% of class time is devoted to labs so concepts, skills, and best practices are developed and reinforced. Initial labs focus on installation and configuration of stand-alone ESXi servers. As the class progresses, shared storage, networking and centralized management are introduced. The class continues on to more advanced topics including resource balancing, high availability, back- up and recovery, troubleshooting and more. Disaster recovery, rapid deployment, hot migration and workload consolidation are also covered. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers clear, tangible benefits (e.g.: reduced costs, greater consistency, responsiveness, reduced administration, server consolidation, etc.). Each topic is presented from the perspective of delivering key business value; not just the technical or mechanical aspects of the software. By the end of the class, attendees will have learned the benefits, skills, and best practices of virtualization. Attendees will be able to design, implement, deploy, configure, monitor, manage and troubleshoot VMware vSphere 5.5. Prerequisites: Attendees should have user, operator or administrator experience on common operating systems such as Microsoft Windows®, Linux™, UNIX™, etc. Experience installing, configuring and managing operating systems, storage systems and or networks is useful but not required. We assume that all attendees have a basic familiarity with PC server hardware, disk partitioning, IP addressing, O/S installation, and networking.

Windows Client Certification Prep (MCSA Path): Certification Preparation

This course aligns with the skills required for the Microsoft Certified Solution Associate certification. Students will learn to plan and perform effective preparation tasks for deploying Windows 7 clients, beginning with discussing client, hardware, and deployment lifecycles. Discussion moves to how to assess existing computing environments and licensing; assessing the computing environment by using the Microsoft Assessment and Planning Toolkit; recommending an activation strategy; assessing application compatibility in Windows 7; creating application compatibility fixes; evaluating Windows 7 deployment methods; determining the Windows 7 imaging strategy; designing standard Windows 7 images; building a reference image using Windows SIM and Sysprep; deploying Windows 7 by using Windows Deployment Services as well as other methods; migrating user states; designing, configuring, and managing the client environment; planning and deploying applications and updates to Windows 7 clients. Required Text: Included in course fee (electronic purchase). Prerequisite: Solid knowledge of hardware and operating systems required. A+ and Network+ certification strongly recommended.

PHP & MySQL Introduction

PHP & MySQL are popular, open-source technologies ideal for quickly developing database-driven web applications. This intensive, hands-on course introduces participants to the basics of PHP, explains how to set-up and work with a MySQL database, and demonstrates interactions between PHP and the database. Learn programming and database development techniques, build MySQL database-driven web applications with PHP and apply your learning to sample projects.

Photoshop

Learn how to use the most powerful image editing software available, Adobe Photoshop. Improve your photographs using Photoshop’s non-destructive color adjustments and retouching capabilities inside Photoshop and Camera Raw. Topics include: layers; selections; using color and transparency in blend modes; adjusting images to improve quality/suitability for intended publication; advanced image editing; design; web and print skills with compositing; color management and type controls. Through demonstration and hands-on exercises taught by a media arts professional, you will create exciting and amazing images using some of this program’s limitless capabilities.

MS Project

Students will learn how to develop project plans and define tasks and resources. Students will detail, track and report the progress of projects. Skills learned in the course include creating task lists, durations, phases; linking tasks, documenting tasks and project plans; setting up resources, capacity, cost pay rates, documenting; assigning resources to tasks, scheduling, applying cost resources to tasks; sharing your plan, Gantt Charts, Timeline views, reporting; tracking progress on tasks, project baselines, task completion percentage; troubleshooting time, schedule, cost, resource, scope of work problems.

Mobile App Development

Using Apple’s powerful Xcode development tools and the Objective-C programming language, you’ll learn to create your own iPhone/iPad applications. The hands-on lessons teach you not just iPhone/iPad programming techniques, but also the basic programming skills that every programmer must know. Along the way, you’ll develop a complete iOS application, as well as several smaller projects.

The list above is only a sampling of the dozens of computer training courses CCTC offers. For more information or if you’re interested in a topic but don’t see it listed here, please contact Doreen Forbes-Rogers at 860-512-2817, dforbes-rogers@manchestercc.edu or Mick Pigott at 860-512-2815, mpigott@manchestercc.edu. CCTC works with skilled course developers who may be able to provide you with just the course your company is looking for.