COVID-19 Information for Students

News regarding the public health situation in Connecticut is changing frequently; continue to check Blackboard, your MCC email, and this page for updates.

Updated April 6, 2020

Students seeking emergency support (financial and/or technological) can now fill out and send a request electronically.  Please see the emergency funding request page to fill out the request form.

Updated April 2, 2020

On Friday, April 3 from 11 a.m. to  12 p.m., key student affairs staff, along with the dean, will be available via real-time video/phone chat to answer any questions and address any concerns as related to MCC.

When it’s time, join your Webex meeting here

  • Meeting number (access code): 626 188 412
  • Meeting password: 4CmxzTB2MM6 

Join by phone 

Tap to call in from a mobile device (attendees only) 
1-650-479-3208 Call-in toll number (US/Canada) 

Join from a video system or application

Dial 626188412@ctedu.webex.com 
You can also dial 173.243.2.68 and enter your meeting number.  

Join using Microsoft Lync or Microsoft Skype for Business

Dial 626188412.ctedu@lync.webex.com

Need help? Go to http://help.webex.com.

Updated March 30, 2020

The Academic Support Center will continue to connect students to tutors remotely using telephone, email, video conference, and other technologies.

From your MCC student email, please send your tutoring request to mcctutoring@manchestercc.edu and include the following:

Name
Banner ID Number
Course
Preferred tutor name (if you have a preference)

A tutor will reply via email to arrange how to “meet” remotely.

E-Tutoring Services

Additionally, eTutoring is a separate online tutoring service that MCC subscribes to. All currently enrolled MCC students have an eTutoring account. Subjects available include: Writing (All Subjects), Math (Developmental through Calculus II, including Statistics), Accounting, Biology (including Anatomy & Physiology).

Information and Login Instructions

Updated March 25, 2020

Because of the ongoing COVID-19 outbreak and the transition to online education, all Connecticut community college students will have the option to convert any and all of the letter grades earned during the Spring 2020  semester to credit/no credit grading – also known as pass/fail. Students will have until June 1, 2020 to make this decision. Opting for pass/fail will not impact a student’s GPA, and credits earned will be eligible for transfer to the state universities through the Transfer Tickets.

The college has published full procedures for the pass/fail system, as well as the form students should use to opt-in. Please take a moment to read it over. Note that students who choose to pursue the pass/fail option will need to fill out the form, obtain the electronic signature of their course instructor, and submit the form to the registrar’s office at GenInfoRegistrar@manchestercc.edu 

Updated March 20, 2020

Please carefully read the information below as it is important for the next phase of our educational conversion to becoming a fully online institution.

Regional presidents continue to work with campus leaders, deans, and faculty to determine whether courses can continue in an online format. The good news is that the vast majority of classes – a higher number than initially expected – will be able to continue remotely.

Classes That Cannot Be Delivered Entirely Online

In the event that one or more of your classes cannot completed online, we will reach out to you directly..

Veterans, please note: If any of your classes do get cancelled, please contact School Certifying Official  Michelle LaBelle immediately. There are recent provisions that have been set forth by the Department of Veterans Affairs due to COVID-19 that are helping vets and ensuring they get paid their housing allowance and tuition dollars with the shift to the online format.

Refunds

MCC will not refund tuition and fees because we are converting to an online instruction model for the remainder of the term in order to complete the coursework that students have begun this semester.  In the unlikely event that a class is cancelled by the college, we will provide further information about refunds to impacted students.

Below is a list of resources that may assist you as we all adjust to the restrictions that COVID-19 presents:

MCC Office and Contact Information

Resources for Students

E-Tutoring Services

MCC students can access online tutoring in writing, math, accounting, biology, chemistry, and anatomy and physiology through eTutoring. Information, including log in instructions, may be found at /current-students/resources/academic-support-center/online-tutoring/

Disability Services

Students with documented disabilities should connect with MCC’s Coordinator of Disability Services, Joe Navarra, at jnavarra@machestercc.edu if you have any questions or concerns related to your academic adjustments.  /disability.

Distance Learning  and Online Class Resources

Students can access resources including Blackboard tutorial videos from MCC’s online class information page by clicking on the following link: /online-learning/.

Food Insecurity

The Cougar Pantry is unavailable at this time, however, we want to make sure you are aware of other resources to address food insecurity within our community.

MACC Charities has a Community Kitchen (466 Main Street, Manchester) that provides bagged lunches (1 bag per person) from 11:30 a.m. to 12:45 p.m. No one is allowed in the dining room to eat.

If you live outside of Manchester and don’t know where your closest source of food is, please visit either www.211ct.org, www.foodshare.org, or www.ctfoodbank.org (if you live outside of Hartford and Tolland Counties.)

If you are in crisis and don’t know how to address basic needs issues please contact T.J. Barber at either tbarber@manchestercc.edu or 860-512-3282 and leave a message that will be delivered via email. Please don’t hesitate to reach out, you can’t worry about where your next meal is coming from or where you are sleeping at night and be successful as a student, parent, family member, or friend.

Library Services/Research Assistance

Use the Library catalog to find eBooks, eJournals, and streaming video. Research guides are also a good starting place. Assistance from MCC librarians is available through Ask-A-Librarian or by scheduling a research appointment. Appointments may be held either online or via phone.

Contacts

MCC Foundation Scholarship Information

The Manchester Community College Foundation is currently accepting applications for  scholarships for college, high school and continuing students.  Application information can be found at https://manchestercc.academicworks.comThe deadline for scholarship applications has been extended to Friday, April 17.

Community Mental Health Resources

For more information, view MCC’s Counseling page at www.manchestercc.edu/advising-counseling. A free mental health screening is available at www.mentalhealthscreening.org/screening/mcc. As always, if you are experiencing an emergency, please contact 911.

Sexual Misconduct and Intimate Partner Violence Resources

Information can be found at  www.manchestercc.edu/public-safety/title-ix-sexual-misconduct/

Tech  Support to Continue Your Studies Online

Visit www.manchestercc.edu/IT or email  ma-helpdesk@manchestercc.edu 

Free Internet Offers

Comcast, Cox, and Charter are all currently offering some form of free internet service for students who don’t have access during the outbreak.

Updated March 18, 2020

The following was sent to students from the MCC senior leadership team:

Dear MCC Students,  

As we work to become a virtual college for the remainder of the spring semester, I recognize that many of you have questions about what this will look like and how it will work. While teaching and learning online – and teleworking – is a novel concept to many of us, our institution has been actively preparing for such a move and is in a good position to continue providing quality educational opportunities while allowing our students, faculty, and staff to practice social distancing as recommended by state experts working to “flatten the curve” of the virus.

As President Ojakian mentioned in his note to the community yesterday, I will be providing you with additional details before the end of the week on several important areas, including:

  • Classes that cannot be delivered entirely online.
  • How to receive critical supports such as academic support, advising, and disability services.
  • How to access food pantries with campus closed.
  • How to contact tech support to continue your studies online.
  • Information on free internet offers for those who don’t have access during the outbreak.
  • Resources to assist with the transition.

This is an incredibly stressful time for everyone, and I want to remind you to take a deep breath and prioritize the health and safety of yourself and your family. Even while practicing social distancing, a number of free services are available online to help you manage the stress of this pandemic, including exercise, yoga and meditation classes.

I will provide you with further updates very soon.

Take care,

Tanya Millner, Interim CEO

Tuesday Cooper, Interim Dean of Academic Affairs and Continuing Education

Angelo Simoni, Interim Dean of Students


Updated March 17, 2020

In an email today from CSCU President Mark Ojakian, it was announced that the college would move to all-online education for the remainder of the semester. 

To that end, all physical campuses will be closed to the public through at least the remainder of the semester. Unfortunately, this also means that all in-person spring commencement activities will be canceled.  Planning is underway to ensure that graduates receive the recognition they deserve in addition to the diploma they have earned.

More information will be released as soon as it is available.

Updated March 16, 2020 4:40 PM

While campus is closed and classes are being moved online, Enrollment Services and Academic Advising are still available.

Use these links to reach out with questions or to access services and contact information for our various offices, just like you always have:

Admissions and Enrollment Services – ma-admissions@manchestercc.edu / 860-512-3210

Records and Registration Services – GenInfoRegistrar@manchestercc.edu / 860-512-3220

Financial Aid – finaid@manchestercc.edu / 860-512-3380

Academic Advising and Counseling – www.manchestercc.edu/offices/student-affairs/advising-counseling/

IT Helpdesk – ma-helpdesk@manchestercc.edu

Be sure, also, to monitor both your student email and MCC’s website for important information and announcements going forward. 

Updated March 16, 2020

All non-credit classes (with the exception of Allied Health courses and Real Estate Principles and Practices) running now until 4/5 will be cancelled and students will be refunded.
Non-credit allied  health  courses  running online: Veterinary Assistant Part Two (resuming online via Blackboard 3/17) and Pharmacy Technician (resuming online via Blackboard 3/16).
 
Non-credit allied health  classes  on break: Phlebotomy is on break and we hope to resume class on campus, 4/7. 
CNA is on break and we hope to resume classes on campus 4/6.
 
Real Estate:  P&P class taught by Marie Villar will be on break until 4/5. We are hoping to resume this course either on ground or online after 4/5. Students will be given the option to continue with the course or drop to receive a partial refund.

Updated March 12, 2020

All classes and activities scheduled for 3:30 p.m. or later today are cancelled and the campus buildings will close at 4 p.m.. The college will remain closed through Sunday, March 22.

Updated March 11, 2020

As you have no doubt heard, the COVID-19 coronavirus outbreak is spreading globally and has now been designated as a pandemic by the World Health Organization. I want to emphasize that there are no known cases associated with MCC faculty, staff, or students. We are working closely with the Connecticut State Colleges & Universities President Mark Ojakian, to keep our community as safe and healthy as possible and continue to take every precaution to mitigate potential impact on campus. Today, we are announcing the following new precautionary measures:

  • Following Spring Break, all classes will be moved to an online-only format until at least Sunday, April 5.
  • The campus will remain open for day-to-day functions, and all staff will be on campus to provide assistance as scheduled.
  • For students who don’t have access to the internet, computer labs will remain open during normal business hours for use in the B Wing of the LRC Building. Additional cleaning protocols are being implemented for your safety.
  • Students who engage in off-campus clinics, internships and similar experiential activities may continue to attend them if their respective facility remains open. Please check with your supervisor, if necessary.
  • Faculty and staff have been instructed to use online tools, including Blackboard, to assist with teaching and communicating with students in the most efficient manner. Please watch for further details on the best ways to contact people on campus from your remote location, if needed.
  • All campus events scheduled between March 14 and April 5 are canceled (no matter the size), including those sponsored by external clients.

As one might expect, the situation and conditions are changing by the day—sometimes by the hour. Be assured that we continue to work closely with President Ojakian, the Connecticut Department of Public Health, and the Governor’s Office to maintain a safe and healthy learning environment for all members of our campus community.

Should you need internet access but do not want to come to campus during the online-only time period, Starbucks, McDonalds and Dunkin Donuts on Spencer Street all have free wi-fi.    

Please continue to follow CDC guidelines for staying healthy, and contact the Dean of Students Office at 860-512-3203 or via email should you have any questions or concerns.

Updated March 9, 2020

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. Centers for Disease Control and Prevention (CDC) has stated that it expects the 2019 Novel Coronavirus (COVID-19) to spread across the United States, as the number of cases continues to grow worldwide. You can take proactive steps to help ensure the continued health and safety of the members of our campus community.

At this time, while there have been no confirmed cases of the novel (new) coronavirus (COVID-19) at MCC, a few cases have appeared in Connecticut. This is a rapidly evolving situation, and the risk assessment will be updated as needed.

What Are the Symptoms?

Most people with the illness report symptoms similar to the flu, including fever, cough, and shortness of breath.

How Can I Prevent Myself from Getting Sick?*

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus. On campus, you can play your part in public health efforts to limit the reach of the virus by taking everyday preventative actions that help stop the spread of germs:

  • Wash your hands often with soap and water for at least 20 seconds, especially after using the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Refrain from shaking hands in greeting others.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

What Should I Do if I Feel Sick and Think I Might Have COVID-19?*

If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath, you should call ahead to a healthcare professional and mention any recent travel or close contact with someone showing these symptoms. Your healthcare professional will work with the state’s public health department and CDC to determine if you need to be tested for COVID-19. If you do become sick, stay home, except for getting medical care. Do not go to work, school or public areas. Avoid using public transportation, ride-sharing or taxis. Patients with confirmed COVID-19 should remain at home until the risk of secondary transmission to others is thought to be low. How long you need to stay home should be a decision made in consultation with your healthcare providers and state and local health departments.

What Happens If I Get Sick and Have to Miss Classes?

Students who are sick are to stay home.  Students who must stay home because they are sick will not be penalized for missing classes due to illness, and will be expected to make up missed work. Be sure to keep in touch with your professors while you are staying home to let them know you are sick, and to find out what you are missing and how you can make it up.

All faculty have been asked to ensure that all on-campus courses have the syllabus, grades, and handouts added to their respective Blackboard course shells.  This will be completed within the next couple of weeks.  This will allow all students who might be affected by illness to access course materials remotely.  As additional contingency plans are developed, updates will be made to the Blackboard course shells.

Spring Break Travel Information*

As we approach Spring Break, we want to share some additional information and resources that could help inform your travel plans:

  • CSCU President Mark Ojakian strongly discourages personal travel outside of the state of Connecticut during spring break due to the spread of the COVID-19 coronavirus across the country and abroad. All institutionally sponsored out-of-state travel has been frozen until further notice.  If you already have bookings and do decide to pursue personal travel, please share some basic information about your travel plans with the college so that we have the background knowledge we need to keep our campus safe and healthy for all.
  • The Centers for Disease Control have listed a number of travel alerts. We encourage all faculty, staff and students to be prudent in their travel choices and continue to monitor changes in travel alerts and to monitor ongoing guidance from the U.S Department of State and the Centers for Disease Control
  • If you are planning to travel internationally during spring break we recommend that you consider registering with the U.S. Department of State Smart Traveler program. This is a free service that helps to keep you connected and receive safety information to help make informed decisions about your travel.
  • You may consider visiting Centers for Disease Control and Prevention special spring break travel website with health tips, as well as a website where travelers can enter their destination to identify specific travel health notices.

Traveling Abroad or Out of State for Spring Break

If you are traveling abroad or out of state during spring break, we ask you to share some basic information with us so that we have the background knowledge we need to keep our campus safe and healthy for all.

https://www.surveymonkey.com/r/MCCCORONAVIRUSTRAVEL

What is MCC Doing About COVID-19?

MCC remains diligent in monitoring the most up-to-date information. Collaborating with the CSCU System Office and local and state public health departments, and guided by our Emergency Management Plan, we are prepared to respond quickly and appropriately, should the situation escalate.

Prevent Stigma and Discrimination*

Public health emergencies, such as the outbreak of coronavirus disease 2019 (COVID-19), are stressful times for people and communities. Fear and anxiety about a disease can lead to social stigma toward people, places or things. For example, stigma and discrimination can occur when people associate a disease, such as COVID-19, with a population or nationality, even though not everyone in that population or from that region is specifically at risk for the disease. Stigma can also occur after a person has been released from COVID-19 quarantine, even though they are not considered a risk for spreading the virus to others.

It is important to remember that people – including those of Asian descent – who do not live in or have not recently been in an area of ongoing spread of the virus that causes COVID-19, or have not been in contact with a person who is a confirmed or suspected case of COVID-19 are not at greater risk of spreading COVID-19 than other Americans.

Some groups of people who may be experiencing stigma because of COVID-19 include:

  • Persons of Asian descent
  • People who have traveled
  • Emergency responders or healthcare professionals

Stigma hurts everyone by creating fear or anger towards other people.

Stigmatized groups may be subjected to:

  • Social avoidance or rejection
  • Denials of healthcare, education, housing or employment
  • Physical violence

Stigma affects the emotional or mental health of stigmatized groups and the communities they live in. Stopping stigma is important to making communities and community members resilient. Everyone can help stop stigma related to COVID-19 by knowing the facts and sharing them with others in your community.

In times like these, it is more important than ever to honor values of dignity, respect, kindness, compassion and civility.  If you do experience some type of discrimination or harassment, please report it to the Student Affairs office.  

*Information in this section was adapted from the CDC website on the 2019 Novel Coronavirus.